Job Title
Infrastructure Leadership Role
The IT Infrastructure Lead will oversee a small team responsible for core infrastructure operations and enhancements. This position emphasizes leadership, planning, and collaboration across global teams.
Key Responsibilities
* Lead and guide a team of engineers across compute, storage, and network domains.
* Coordinate infrastructure projects, timelines, and dependencies; ensure alignment with technical objectives.
* Facilitate maintenance windows, upgrades, and stakeholder engagement.
* Track and escalate risks, issues, and blockers with clear context and recommended actions.
* Maintain documentation, dashboards, and status reports for leadership and technical stakeholders.
* Support vendor coordination for hardware logistics and service delivery.
* Ensure compliance with change management and security protocols.
* Organize and lead team standups, working sessions, and stakeholder updates.
Preferred Qualifications
3 to 5 years strong experience in IT Infrastructure
* Experience leading infrastructure initiatives in hybrid environments.
* Solid understanding of servers, virtualization, storage, networking, DNS, and monitoring.
* Proficiency with tools like Jira, ServiceNow, Azure DevOps, or Smartsheet.
* Strong communication and documentation skills across technical audiences.
* Ability to manage priorities across time zones and work independently.
* Familiarity with ITIL, disaster recovery, and business continuity practices.
* Experience with CMDB and inventory tools.