Operational Specialist
About the Role
The operational specialist will be responsible for managing delivery routes, coordinating with drivers and shippers through phone and live chat.
Key Responsibilities
* Route monitoring and optimization
* Daily communication with drivers and shippers
Requirements
* English language proficiency
* Availability to work EST hours
* Prior experience in logistics, call center, or customer support
Preferred Skills
* Problem-solving skills
* Effective time management
* Excellent communication skills
Benefits
This role offers a unique opportunity to work with a dynamic team, develop new skills, and contribute to the success of our operations.