Enterprise IT Solutions Specialist
About the Role
This remote position involves designing, implementing, and supporting complex enterprise IT systems. As a system architect, you will collaborate with internal teams to provide expert guidance and optimize IT environments.
Key Responsibilities
* Design, install, configure, and support systems technologies to meet business requirements.
* Consult with clients on integrating new technologies into existing infrastructures, ensuring seamless integration and minimal disruption.
* Collaborate with engineering teams to deliver tailored business solutions that align with organizational goals.
* Manage and resolve client support tickets efficiently, providing timely and effective resolution.
* Track time against project agreements, ensuring accurate billing and efficient resource allocation.
* Report on project progress and participate in ongoing technical training to stay up-to-date with industry developments.
Requirements
* 3–4 years of experience in system engineering within an enterprise or managed service environment.
* Strong background in Intune and mobile device management, ensuring secure and compliant solutions.
* Proficiency with multi-factor authentication (MFA) and/or single sign-on (SSO) solutions for enhanced security.
* Solid understanding of Windows Server and desktop operating systems, enabling effective system design and implementation.
* Familiarity with change management and product lifecycles, ensuring smooth transitions and optimal results.