Project Management Tools & Process Specialist
The Project Management Tools Specialist is responsible for the administration, optimization, and support of tools used by the Project Management function, Project Portfolio Management (PPM) tools, and other project management platforms. This role acts as the primary interface between project teams, DT, and business stakeholders to ensure tools are effectively leveraged for project delivery and portfolio management.
Key Responsibilities
Serve as the Business Process Owner for designated project management and enterprise systems, accountable for end-to-end process design, workflow optimization, and system integration to align functionality with business objectives and regulatory requirements
Act as the key user and subject matter expert for the suite of Project Management tools, ensuring optimal configuration, utilization, and alignment with evolving business needs
Support tools implementation and deployment, providing end-user support and training
Collaborate with Sales, Finance, Operations, and IT to ensure seamless integration of PPM tools within project workflows
Analyze business requirements and propose enhancements to project management tools, optimizing processes for both project delivery and sales order management
Monitor tool performance, resolve issues, and coordinate with IT and vendors for troubleshooting and upgrades
Develop and maintain documentation, training materials, and best practice guidelines for all supported tools
Support data integrity, reporting, and analytics within PPM, and other project management tools
Participate in system upgrades, user acceptance testing, and the implementation of new tools or functionalities
Stay current with industry trends and best practices in project management solutions
Qualifications
Bachelor’s degree in Business, Information Technology, Engineering, or related field
Proven experience with PPM tools, including configuration and process support
Experience in project management tool administration or a similar role
Strong analytical, troubleshooting, and communication skills
Ability to train and support end-users at all levels
Experience with other project management platforms (e.g., MS Project, PPM tool…) is highly desirable
Competencies
Detail-oriented with strong organizational and documentation skills
Ability to manage multiple priorities and deliver results in a fast-paced environment
Collaborative mindset and stakeholder management skills
Commitment to continuous improvement and professional development
Relocation Assistance Provided: No
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Project Management and Information Technology
Industries
Electric Power Generation
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