Project Coordinator Role
We're seeking a skilled Project Coordinator to support our dynamic Operations Team. The ideal candidate will thrive in a fast-paced, ever-changing environment and love solving complex challenges.
In this role, you'll assist research projects from kick-off through delivery—tracking timelines, costs, and participant engagement—so our customers gain the insights they need to build the next generation of technology.
This position involves coordinating with cross-functional research project team members, including Project Analysts, panel coordinators, and vendors, to keep tasks on track and aligned with study objectives.
* Key Responsibilities:
* Develop project plans that meet client requirements, timelines, and business goals in collaboration with the Operations manager and UX researchers.
* Track budgets, costs, and timelines using Google Sheets or similar tools and flag variances early.
* Guide and support cross-functional research project team members to ensure research protocols are followed and high-quality data is collected, validated, and stored accurately.
* Maintain strong professional relationships with clients and maintain high quality standards.
* Document best practices, FAQs, and template materials to streamline future projects.
* Log bugs or technical issues and escalate to the appropriate internal teams.
Requirements:
* Bachelor's degree in Communications, Business, Human-Computer Interaction, or related field (or equivalent practical experience).
* 2+ years of experience in project coordination, user-experience operations, research support, or related roles.
* Excellent written and verbal communication skills.
* Strong organizational skills with great attention to detail and follow-through.
* Comfortable working independently in a distributed, rapidly changing environment.
Preferred Qualifications:
* Demonstrated success supporting multi-phase projects or studies.
* Familiarity with JIRA, Trello, Asana, or other project-management tools.
* Exposure to user-experience research, market research, or technical product teams.
* Experience developing training materials, SOPs, or help content.
Benefits:
* Competitive salary.
* Generous paid time off.
* Remote-first work environment.