We are seeking a skilled Communications Specialist to join our team.
The ideal candidate will have a strong background in IT communications and be able to develop and maintain effective communication channels.
Responsibilities:
* Develop and maintain technical documentation, user manuals, FAQs, and newsletters.
* Lead projects and communication initiatives from planning to execution and evaluation.
* Manage junior communication specialists.
* Implement performance metrics to assess the effectiveness of communication strategies.
* Conduct regular systems audits and user feedback sessions to identify areas for improvement in communication tools.
* Provide technical support and troubleshooting for communication tools ensuring minimal downtime.
* Utilize communication tools such as SharePoint, Slack, Zoom, and Microsoft Teams.
* Liaise between IT departments and other departments.
* Maintain records of communications and feedback.
* Prepare regular reports on the effectiveness of communication to senior management.
Requirements:
* Minimum 5-7 years of experience in IT communications or a related field.
* Bachelor's degree in information technology, communication, or a related field.
* Knowledge of content management systems CMS and document management systems.
* Ability to use graphic design tools such as Adobe Creative Suite.
* Excellent verbal and written communication skills.
* Strong analytical and problem-solving skills.
* Proven experience in managing communication strategies and projects.
* Leadership skills with ability to guide a team.
* Ability to work under pressure and manage multiple projects simultaneously.
What We Offer
* Professional development opportunities aligned with your interests.
* Job opportunities outside Brazil.
* A collaborative diverse and innovative environment that encourages teamwork.
At our company, we promote an inclusive culture working for equity. This applies to gender people with disabilities LGBTQIA religion race ethnicity. All our opportunities are based on these principles.