Overview
We're seeking a skilled professional to monitor ongoing deliveries and support delivery drivers and shippers. The ideal candidate will work in our dynamic team, based in the Eastern US time zone (EDT).
Main Responsibilities
- Provide exceptional customer service via phone and live chat
- Assist delivery drivers and shippers with issues or concerns
- Monitor ongoing deliveries and resolve logistical challenges
Requirements
- Fluency in English
- Ability to work in the Eastern US time zone (EDT)
- Experience in logistics, courier operations, call center, or customer support
Benefits
This is an excellent opportunity to join a fast-paced startup and make a lasting impact. We offer a stimulating work environment, opportunities for growth and development, and a competitive compensation package.