Our organization is dedicated to ensuring operational continuity of Orbia's Global Business Applications, including SAP ECC and S/4. We oversee the delivery of these services in accordance with our quality standards and established processes.
Main Responsibilities
* Develop Operational Frameworks: Create best practices and operational processes related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori).
* Serve as a Liaison: Act as a point of contact for Orbia's companies located in LATAM, guiding them through our Service Delivery Model when needed and ensuring they receive timely support.
* Provide Technical Assistance: Offer operational support to application/integrations developed in-house or other developments in Legacy Applications when required.
* Ensure Strategic Alignment: Ensure developments or customizations in the S/4 applications are done following the Digital Decoupling strategy as defined by the Orbia Global Applications team.
* Drive Efficiency Initiatives: Support and drive automation initiatives where possible, aiming to reduce incidents and enhance self-service capabilities.