Customers orders tracking; Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience; Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience; Help delivering an outstanding experience for our clients. Requisitos Graduação - GESTÃO DE HOTELARIA - Concluído - Obrigatório Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório Work experience in a customer service position; Ability to work on weekends when needed; Bachelor’s; Knowledge in Microsoft Office. Escolaridade mínima Ensino Superior Jornada de trabalho 220 Benefícios Vale Transporte Vale Refeição Assistência Médica Assistência Odontológica