Customers orders tracking; Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience; Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience; Help delivering an outstanding experience for our clients. Requisitos Graduação - GESTÃO DE HOTELARIA - Concluído - Obrigatório Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório Work experience in a customer service position; Ability to work on weekends when needed; Bachelor’s; Knowledge in Microsoft Office. Jornada de trabalho 220 Carga Horária: Jornada de trabalho 220 Sem informação Graduação - GESTÃO DE HOTELARIA - Concluído - Obrigatório Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório Work experience in a customer service position; Ability to work on weekends when needed; Bachelor’s; Knowledge in Microsoft Office.