Scrum Master
The Scrum Master plays a pivotal role in facilitating problem-solving and collaboration across teams. This involves managing the ART calendar to ensure program-level cadence.
Main Responsibilities:
* Organizing major events such as PI Planning, System Demos, and Inspect & Adapt.
* Coaching teams, Scrum Masters, and Product Owners in agile principles.
* Promoting a culture of continuous learning and improvement within the organization.
* Identifying and resolving impediments and risks that hinder productivity.
* Escalating critical issues to leadership for prompt resolution.
* Ongoing optimization of value flow across the ART.
Salesforce knowledge is beneficial, while JIRA is essential for this role. Effective communication and leadership alignment are vital for success.