Join to apply for the AUXILIAR DE PÓS VENDAS - GURUPI TO role at MCM SCANIA2 months ago Be among the first 25 applicantsThis range is provided by MCM SCANIA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAUXILIAR DE PÓS VENDASJob DetailsType of Position: EfetivoWork Model: PresencialWorking Hours: Comercial hours. Monday to Friday: 08:00 – 12:00, 14:00 – 18:00; Saturday: 08:00 – 12:00Mission of the RoleProvide support in post-sales activities at MCM, ensuring good customer relationships, addressing their needs, and offering effective solutions for customer satisfaction. Also, monitor administrative and operational processes related to the services provided.Core ValuesScania Pillars – Customer First, Respect, Team Spirit, Responsibility, Waste Elimination.QualificationsComplete High School Education.Desirable technical or higher education in Administration, Logistics, or related fields.Knowledge and SkillsBasic understanding of post-sales processes and customer service.Basic knowledge of management systems (ERP) and MS Office, especially Excel.Behavioral CompetenciesEfficiently organize information, documents, and processes.Quickly identify demands and provide prompt solutions.Understand customer needs and work towards optimal fulfillment.ExperienceMinimum 6 months to 1 year experience in administrative activities, customer service, or related post-sales areas.Assist in managing and monitoring post-sales services, ensuring compliance with deadlines and quality standards.Help organize and update documents related to post-sales services, such as work orders, reports, and warranty records.Assist in controlling and supplying parts and products for post-sales services.Other DetailsSeniority Level: Not ApplicableEmployment Type: ContractJob Function: OtherIndustry: Transportation/Trucking/Railroad#J-18808-Ljbffr