This is a remote Production Support Engineer position with East Coast hours. The role involves working closely with IT and business stakeholders to support complex application needs.
The ideal candidate will have strong technical skills, excellent interpersonal abilities, and the capacity to work effectively in a global team environment.
Key responsibilities include:
* Providing technical direction and guidance for various application and infrastructure activities
* Liaising between IT and business stakeholders to ensure client satisfaction with IT design and development
* Developing strategic stakeholder relationships within business units to drive efficient business systems
Required skills and qualifications include:
* Bachelor's degree in a related field or equivalent experience
* 5+ years of production support experience, preferably in the securities or financial services industry
* Programming/scripting skills in Java, Python, C++, Django, etc.
* Experience with monitoring tools such as Splunk, Appdynamics, Prometheus
Affiliated benefits include:
* Opportunity to develop strategic stakeholder relationships
* Capacity to work effectively in a global team environment
* Strong interpersonal and analytical skills
In this role, you will have the opportunity to:
* Prioritize tasks accordingly depending on demands from businesses and app/dev teams
* Collaborate with operations teams to ensure solution compatibility with company standards
* Oversee key operational controls to ensure ongoing operating effectiveness
Must be comfortable talking to development, production, and infrastructure teams.