Job Title
We are seeking a highly skilled and motivated Business Systems Analyst to join our team. In this role, you will be responsible for driving business process improvement through the effective use of Salesforce technologies.
The ideal candidate will have in-depth knowledge of Salesforce Sales cloud Quote Order and Contract Management Testing UAT as well as experience with business case writing wireframing and flow diagrams. Additionally, they should possess strong analytical thinking problem-solving and communication skills.
Key Responsibilities
* Gather and document business requirements Engage with stakeholders to elicit clarify and translate business needs into functional specifications for Salesforce implementations.
* Business process analysis Map analyze and optimize business processes identifying gaps and opportunities for improvement using Salesforce functionalities.
* Solution design configuration Collaborate closely with IT and stakeholders to design configure and implement Salesforce solutions that align with organizational goals.
* Data analysis reporting Prepare technical reports dashboards and visualizations by collecting and analyzing business data and CRM trends.
* Testing training Conduct user acceptance testing UAT prepare training materials and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Stakeholder collaboration Communicate clearly with business leaders project managers developers and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Continuous improvement Gather feedback post-implementation monitor solution performance and iterate on Salesforce configurations for ongoing optimization.
Required Skills and Qualifications
* In-depth knowledge of Salesforce Sales cloud Quote Order and Contract Management Testing UAT.
* Business case writing wireframing and flow diagrams.
* Salesforce configuration and administration.
* Basic programming scripting Apex SOQL is advantageous.
Benefits
* Opportunity to work with cutting-edge technology.
* Collaborative and dynamic work environment.
* Professional development and growth opportunities.