Job Title: IT Support Specialist
We are seeking a skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting.
Your duties will include:
* Providing technical assistance to users with various hardware and software issues
* Troubleshooting and resolving technical problems in a timely manner
* Maintaining accurate records of all incidents and resolutions
To be successful in this role, you will need excellent communication skills, both written and verbal. You should also have a strong understanding of computer systems and networks.