Technical Support Specialist
We are seeking a dedicated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers.
* Perform core functions of technical support, configuration tasks, and scheduling
* Maintain high reliability in terms of on-time attendance and availability in assigned channels per shift schedule
About the Role
This is a full-time remote position requiring 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment.
Key Responsibilities
* Assist customers with technical issues and provide solutions
* Collaborate with internal teams to resolve customer complaints
What We Offer
We offer a dynamic and fast-paced work environment that provides opportunities for growth and development. Our team is committed to excellence and strives to deliver high-quality results.