✈️ Senior Travel Planner (Luxury Travel)
Your Mission:
You will be responsible for managing a portfolio of Luxury Travel Advisors, supporting them across all aspects of their clients’ journeys. You will translate complex travel needs into highly curated, seamless experiences—from sales conversion through execution—while delivering premium white-glove service.
This role combines commercial acumen, product expertise, and operational execution, requiring strong judgment, attention to detail, and a client-focused mindset.
📍 Location:
* São Paulo, Brazil (On-site) – Brazil-focused team
Responsibilities:
* Design customized itineraries (destinations, experiences, villas, etc.)
* Prepare presentations, budgets, vouchers, and travel documentation
* Build strong relationships with Travel Advisors to drive retention and repeat business
* Contact suppliers (hotels, activities, etc.) and negotiate rates/contracts
* Manage bookings (hotels, restaurants, transportation, etc.) ensuring compliance with payment policies
* Coordinate with vendors and clients before, during, and after travel
* Deliver exceptional customer service
* Use internal tools and CRM systems effectively
Requirements:
* Fluent in English
* Strong attention to detail and ability to work in fast-paced environments
* Commercial mindset with sales-oriented skills
* Proficiency with tech tools (CRM systems, itinerary platforms, etc.)
* Advanced use of Microsoft Office and Google Suite
* Excellent written and verbal communication skills
* Customer-oriented approach
* Knowledge of the luxury travel segment
* Proactive, resourceful, and passionate about travel
Benefits:
* Variable sales commissions
* Meal and transportation allowance (applies to on-site role)
* Health insurance (depending on contract type)
* 1 remote day per week (applies to Brazil role after probation period)
* Discounted hotel rates
* Incentive travel opportunities
* 30 days of paid time off after 1 year
💼 An excellent opportunity for professionals looking to grow in the luxury travel industry, working with international clients and high-end travel experiences.