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Player operations specialist

São Paulo (SP)
Bullfinch Recruitment
Anunciada dia 12 dezembro
Descrição

Who We Are
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The Role
You’ll be our fraud-fighting detective, using data analysis and investigation skills to protect our platform from suspicious activity and ensure our players have a safe gaming experience.
What you will be doing

Detect and investigate fraudulent accounts using specialized tools and transaction analysis
Conduct deep-dive data analysis to identify potential risks and their impact on business decisions
Review transaction reports for suspicious patterns and flag concerning activity
Perform KYC reviews and Enhanced Due Diligence on high-risk customers
Verify customer payment methods and assess documentation requirements
Collaborate with team members to analyze findings and present investigation results

What we are looking for

Strong analytical skills with experience in fraud detection or risk management
Proficiency in data analysis tools and transaction monitoring systems
Knowledge of KYC/AML procedures and compliance requirements
Excellent attention to detail and ability to spot patterns in large datasets
Strong communication skills for presenting findings and collaborating with teams
Ability to work independently while meeting productivity targets and deadlines

You will need your own office setup with a self-provided laptop or PC, headset, and a reliable internet connection that meets the following requirements:

PC: Intel i5 4th Gen (or higher) – self-provided, OS Version: Windows 10 or higher, RAM: Minimum 8 GB, HDD Space: Minimum 1 GB available
Internet: Ethernet/hardline connection with a minimum 10Mbps upload & download speed, backup internet provider for reliability
Requirement to work flexible hours, including weekends, nights, and holidays.

Why you will love it
Join a team that's revolutionizing the gaming industry while ensuring our players have secure, smooth payment experiences. You’ll be at the heart of our operations, working with cutting‑edge systems and making decisions that directly impact player satisfaction. Plus, you’ll collaborate with talented professionals from around the world in an environment that values your expertise and growth.
Equal Opportunities Statement
We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non‑traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we’re committed to creating an environment where everyone can contribute their best work and thrive.
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