Job Title: Delivery Route Monitor
About the Role
This position entails monitoring ongoing delivery routes and interacting with drivers and shippers through phone calls and live chat.
Proficiency in English, ability to work within the Eastern US time zone (EST), and experience in logistics, call centers, or customer support are essential skills for this role.
We are seeking a highly organized individual who can effectively manage multiple tasks, prioritize responsibilities, and maintain open communication channels with team members.
Key attributes include:
* Ability to multitask and manage competing priorities
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical abilities