Key Account Manager Role
We are seeking a highly skilled Key Account Manager to join our team. As an Account Manager, you will be at the forefront of client relationships, ensuring the seamless execution and success of marketing campaigns.
* Client Relationship Management: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio Growth: Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells.
* Client Retention: One of the main responsibilities for this role is to ensure client's satisfaction so he keeps working with us.
The Ideal Candidate Should Have:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
About Us:
* We offer 100% remote work.
* Monthly performance-based bonus.
* Remunerated vacation time (2 weeks of annual leave + holidays).
* Maternity leave (4 months) and paternity leave (3 weeks).
* Gift on your birthday.
* Free English classes.
* Individual professional development program.
* Collaborative and innovative work environment.
This is a great opportunity to join a dynamic team and contribute to delivering exceptional results and successful partnerships. We value our people and believe that a happy and motivated team is key to achieving high-performance deliveries. Our culture is guided by the motto "Work Smart and Be Nice", combining intelligence in work with kindness in relationships, creating an environment where freedom and responsibility go hand in hand to drive personal and professional growth.