Implementation Consultant
This critical role enables customers to drive positive change by implementing and configuring solutions that meet their business goals.
You will be a trusted advisor across the entire project lifecycle, delivering solutions to new and existing customers. Your role involves handling projects with varying scope and complexity, collaborating with customers across all industries to lead efforts to capture, document, and configure requirements.
Responsibilities include serving as a trusted advisor throughout the project lifecycle, managing customer and internal team relationships, leading meetings and workshops, offering solutions when faced with challenges or scope adjustments, contributing to change orders, performing solution testing, developing and delivering customer-specific training programs, assisting support teams with resolution of configuration defects, and occasional travel to customer sites.
Access to the global community for support is available, consisting of talented peers, project managers, solution architects, and subject matter experts. A tenured member of the team will be your dedicated mentor for the duration of your onboarding.
This role sits in our Professional Services organization, within the Consulting Function, reporting to the Manager, Consulting. You will have the opportunity to contribute to a bigger purpose, helping customers eliminate injury and illness at work, develop consulting and configuration skills, elevate technical skills, and configure across multiple devices.
We welcome you to join us in making a difference in the world by helping companies become more sustainable, minimizing environmental impacts, and improving product quality.
Our culture is what makes us a great place to work. We're customer-obsessed, team players, innovators, courageous, deliver results, adaptable, and possess strong interpersonal skills.