Customer Success Professional
We are seeking an experienced Customer Success Professional to join our team.
* Evaluate profitable products
* Analyze estimated profit of buying directly from suppliers
* Discover categories with growth potential
* Explore ways to expand the business
Responsibilities:
1. BUILD and maintain strong client relationships
2. Provide fast answers to clients' questions and support for their problems
3. Keep customers informed on new features and best practices
4. Monitor customer engagement and satisfaction
5. LEAD renewal processes and identify growth opportunities
Requirements:
* 1+ years of experience in customer success management
* Fluency in English
* Advanced communication skills
* Able to collect and filter clients' feedback
* Strong analytical skills and data-driven approach