Sr. ServiceNow Technical Consultant Job Description
Job Overview
We are seeking a highly experienced and skilled Sr. ServiceNow Technical Consultant to join our team.
This is a senior-level role that requires extensive knowledge and expertise in ServiceNow implementation, customization, and integration.
* The ideal candidate will have a minimum of 8-10 years of overall experience in IT and 4+ years specializing in ServiceNow.
Responsibilities
* Work with functional teams and clients to implement ServiceNow applications such as ITSM, ITOM, CSM, and build customized applications using ServiceNow AppEngine.
* Develop scoped applications that utilize all ServiceNow platform functionality.
* Create and maintain API and data integrations between ServiceNow and other services.
* Utilize the latest ServiceNow AI capabilities to enhance applications.
* Apply UI/UX leading practices to develop ServiceNow Portals.
* Design and develop reports and dashboards.
* Collaborate with CIOs, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM), and their teams to establish an operating model for technology based on NextGen and advancing technologies.
Required Skills and Qualifications
* Extensive experience with multiple ServiceNow modules, with Customer Service Management (CSM) being a must.
* Hands-on experience with Service Portal Development, Flow Designer, and/or traditional workflows.
* Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4).
* Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration Hub.
* Expertise in ServiceNow Scripting – Business Rules, Script Includes, Client Scripts, JavaScript, etc.
* Experience with ServiceNow forms, fields, views, lists, UI Policy, and Actions, and Client and Server Scripts.
* Experience building dashboards and reports.
* Experience with App Engine.
Qualifications
* A system's professional who wants to work in a collaborative environment.
* An experienced ServiceNow Developer who can share new ideas and collaborate on projects as a consultant without extensive travel demands.