We are on a mission to change the mobile and low-tech workforce experience.
A new location is opening in NY, providing a great opportunity to work with a successful company and huge potential for growth.
If you are enthusiastic about technology, customer satisfaction, and enjoy problem-solving, we encourage you to make a meaningful impact on the success of our customers and the organization.
Job Description
The Customer Success Manager role involves developing customer relationships that promote retention and loyalty.
* Onboard, grow, and maintain a customer base.
* Work closely with customers to help them achieve their business goals.
* Become a trusted advisor and ambassador of change in customers' workplaces.
* Collaborate with cross-functional teams as the customer advocate.
* Assess client health and develop strategies to mitigate churn.
* Proactively identify customers who aren't maximizing their opportunity and create an action plan to help them achieve success.
This is an opportunity to work alongside a dedicated and passionate team, making a meaningful impact on clients' success. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth.