About Our Community Leadership Opportunity
We're seeking a highly skilled and motivated individual to lead our online communities, fostering engagement and helping users protect their personal data.
Why This Role Matters
* Making a Real Impact: As a community manager, you'll be responsible for creating a welcoming environment that encourages users to share their experiences and opinions.
* Empowering Growth: Your ideas and actions will directly shape the direction of our online communities, driving user retention and growth.
* Collaborative Team Environment: You'll work closely with passionate teammates who are committed to privacy and user safety.
* Remote Flexibility: Enjoy working from anywhere with a high degree of autonomy and mentorship.
Your Key Responsibilities
* Community Leadership: Lead daily interactions on Reddit, X, and Discord, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements and Qualifications
* Experience: At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Writing and Communication Skills: Strong writing and communication skills to engage and nurture active, text-based communities.
* Knowledge: In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Priorities: Empathy, diplomacy, and the ability to foster trust in a community environment.
* Flexibility: Organized, proactive, and comfortable working remotely with a startup mindset.
* Languages: Fluent in English (written & spoken).
Benefits and Perks
* Salary: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.