Design Automation Specialist
As a highly skilled Design Automation Specialist, you will play a pivotal role in helping leading brands and agencies scale their creative production. Your mission is to leverage cutting-edge technology and design expertise to drive innovation and success.
This role combines technical savvy with creative flair, making it ideal for someone who thrives on collaboration, problem-solving, and driving results.
Main Responsibilities:
* Develop dynamic templates that automate and scale creative production across platforms.
* Translate creative briefs into flexible templates built for performance and brand consistency.
* Partner with internal teams to ensure designs meet both aesthetic and technical needs.
Client Onboarding and Success:
* Owning the onboarding journey for clients from kick-off to rollout.
* Leading hands-on platform training (1:1 and group), empowering clients to create and manage their own campaigns.
* Being a trusted point of contact for questions, support, and adoption guidance throughout the client relationship.
Project Management and Relationship Building:
* Coordinating onboarding and training timelines, managing expectations, and communicating progress clearly with both clients and internal teams.
* Gathering feedback from clients and translating their needs into actionable insights for our product team.
* Ensuring clients are not only satisfied but excited about the value we bring to their creative process.
Innovation and Expansion:
* Contributing to Cape's growth story by shaping how creative automation is adopted in the region.
* Helping refine our approach to onboarding and support for large markets like Brazil.
* Collaborating across teams (tech, design, strategy) to continuously improve our workflows and tools.
What We're Looking For:
* Fluent in English (Spanish is a plus)
* Experience with Figma, Photoshop, InDesign, and/or After Effects.
* Strong communication and presentation skills.
* Tech-savvy and enthusiastic about automation and smart workflows.
* Great at managing multiple projects and timelines without losing the details.
* 2+ years of experience in design, client success, or creative operations (agency or marketing team background a plus).
* A fast learner who's excited to grow with us across the Americas.
Why This Role Matters:
* Join a fast-growing start-up working with top brands and agencies.
* Remote-first, flexible work culture with autonomy and support.
* A young, diverse, and passionate team building the future of creative production.
* The opportunity to grow your career at the crossroads of design, tech, and client success.