About the Community Manager Role
As a Community Manager, you will play a vital role in building and maintaining our online community. Your primary responsibilities will include leading daily interactions on various platforms, such as Reddit, X, and Discord, to foster a welcoming environment and encourage user engagement.
This position requires strong writing and communication skills to engage and nurture active, text-based communities. You will need to be proactive, organized, and comfortable working remotely with a startup mindset.
The ideal candidate will have at least 1-2 years of experience managing or moderating active communities and possess in-depth knowledge of Reddit and Discord moderation tools, bots, and features. Empathy, diplomacy, and the ability to foster trust in a community environment are essential qualities for this role.
Responsibilities:
* Community Leadership: Lead daily interactions on Reddit, X, and Discord, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
* Engagement Initiatives: Organize recurring events, such as AMAs, Q&As, user features, and community challenges, to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements:
* At Least 1-2 Years of Experience: Managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong Writing and Communication Skills: Engage and nurture active, text-based communities.
* In-Depth Knowledge: Reddit and Discord moderation tools, bots, and features.
* Empathy and Diplomacy: Foster trust in a community environment.
* Remote Work Experience: Comfortable working remotely with a startup mindset.
* Fluent in English: Written and spoken.
Benefits:
* Monthly Pay: $1000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.