Opportunities await for professionals with strong analytical skills as an Analyst in our Services Team. The role entails a diverse range of responsibilities, from designing and implementing software solutions to enhancing customer accounts.
Key Responsibilities:
* Product Implementation: Work with senior team members to execute customer implementations and program enhancements. Participate in implementation design, setup, and review processes, identifying improvements to feedback products and processes.
* Client Management: Foster long-standing customer relationships by improving customer feedback programs. Provide support at client meetings, leveraging in-depth system capabilities, and work with client teams in resolving technical inquiries.
PREFERRED QUALIFICATIONS:
* Experience with JavaScript, XML, CSS, and/or RegEx is a plus.
* Background in working on medium to large data analytics projects.
* Prior project management experience.