Job Summary
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We are seeking a skilled Video Engineer to join our team. As a key member of our video delivery ecosystem, you will be responsible for providing technical assistance and troubleshooting services to ensure seamless video playback on various platforms.
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About the Role
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In this critical position, you will analyze root cause issues and resolve service tickets efficiently according to standard operating procedures. Your expertise in custom Python scripting will enable you to simulate app launch, login, and playback behavior, streamlining issue identification and resolution.
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Key Responsibilities
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Your duties will include:
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* Providing technical assistance and troubleshooting services to resolve video delivery issues
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* Analyzing root cause issues and resolving service tickets according to standard operating procedures
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* Developing custom Python scripts to simulate app launch, login, and playback behavior
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* Triage complex issues across multiple applications responsible for video delivery
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* Setting up dashboards and configuring alerts to monitor the health of the ecosystem
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Requirements
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To succeed in this role, you will need:
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* Strong technical skills and experience in video delivery and related technologies
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* Expertise in Python scripting and its application in simulating app behavior
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* Ability to analyze complex issues and develop effective solutions
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* Excellent communication and problem-solving skills
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* Experience with dashboard setup and alert configuration
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Benefits
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This role offers the opportunity to work with cutting-edge technology and contribute to the development of a robust video delivery ecosystem. If you are passionate about delivering exceptional video experiences and have the skills to match, we encourage you to apply.