Job Overview
This role is responsible for making strategic architectural decisions for ServiceNow configuration and development. The successful candidate will guide and supervise external partners, perform configuration, development, and administration tasks, collaborate closely with teams to ensure alignment with roadmaps and project scopes.
* Key Responsibilities:
* Make hands-on technical decisions for ServiceNow implementation and growth.
* Supervise the work of external developers and application managers.
* Collaborate with cross-functional teams to drive business outcomes.
* Provide guidance on module usage and integrations.
* Ensure platform design follows best practices.
Expectations
* Prioritize standard functionality and avoid unnecessary customization.
* Follow industry best practices to ensure scalability and maintainability.
* Develop proactive problem-solving skills.
* Communicate effectively with stakeholders.
* Align architectural decisions with enterprise roadmaps.