Job Overview
As a Quality Assurance Specialist, you will be responsible for executing predictive test cases, identifying defects, collaborating with cross-functional teams, and ensuring full-cycle issue resolution.
Key Responsibilities
* Develop and execute test plans to ensure quality delivery of products.
* Collaborate with R&D teams to resolve technical issues and improve product performance.
* Support pre-test and post-delivery troubleshooting for operators and stakeholders to ensure timely issue resolution.
* Monitor operator feedback, reproduce issues locally, submit detailed reports, and provide root cause analysis.
Requirements
* Execute predictive testing and identify defects in software applications.
* Collaborate with cross-functional teams to develop and implement test plans.
* Support sales and agents with product updates and troubleshooting.
Benefits
* Opportunity to work on challenging projects with experienced teams.
* Professional development opportunities through training and mentorship.
* A collaborative and dynamic work environment.