At InComm, we're global leaders in payments innovation with over 30 years of experience and operations in 30+ countries. Our mission is to revolutionize commerce through cutting-edge payment technologies that empower retailers, brands, and consumers.
About the Role
* Fraud case intake and resolution process optimization for streamlined workflows and improved operational efficiency.
* Development and refinement of standard operating procedures (SOPs) for fraud and marketing workflows.
* Collaboration with Fraud Operations, Decision Science, and Technical teams to align platform inputs.
We're seeking a detail-oriented, process-driven professional to join our team. You'll help us streamline processes and improve operational workflows.
Responsibilities
* Documentation of return materials processes for traceability and evidence handling.
* Participation in testing and feedback for new platform features.
* Report drafting and identification of opportunities for automation and process improvement.
Requirements
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year).
* Strong academic performance and attention to detail.
* Passion for structured processes and operational efficiency.
* Proficiency in tools like Jira, Confluence, and Excel.
This is an exciting opportunity to join a dynamic team shaping the future of payments.