Key Account Specialist in Life Sciences
The purpose of this role is to ensure the successful adoption and retention of our product within key academic institutions. This involves daily interaction with faculty members to set up integrations, increase product usage, and deliver presentations at various events.
Responsibilities:
* Establish and maintain strong relationships with key stakeholders in academia
* Deliver product awareness sessions and presentations to increase adoption
* Conduct regular outreach to ensure smooth implementation support and consistent usage of our resources
* Communicate customer feedback to influence product decisions
* Identify opportunities to grow engagement and usage through targeted initiatives