Job Overview
Metrobi is a tech-enabled logistics company offering fast and reliable courier services. We seek an operational specialist to monitor ongoing delivery routes and communicate with drivers and shippers.
Main Responsibilities
* Continuously monitor delivery routes
* Foster effective communication with drivers and shippers via phone and live chat
Required Skills and Qualifications
* Proficiency in English
* Able to work according to the Eastern US time zone (EST)
* Prior experience in logistics, courier operations, call centers, customer support, or account management
About Our Company
We prioritize delivering exceptional service and building strong relationships with our customers. As a dedicated team, we strive for excellence in every aspect of our business.