You’re the person who makes “reliable and always available” true in real life. You lead a team of designers, keep quality consistent across multiple brands, and make sure work ships on time without turning the team into pixel zombies.
This is a player-coach role: you’ll direct, review, unblock, and occasionally design when it matters most.
Tasks
What You’ll Own (Outcomes)
* Quality consistency at scale: Every deliverable meets brand standards, feels intentional, and doesn’t trigger “who approved this?” energy.
* On-time delivery: Priorities are clear, deadlines are realistic, and the team ships predictably.
* Team performance: Designers are productive, improving, and not quietly drowning.
* Client confidence: Clients feel like they have a real Senior Web & Visual Designer and leader, not “a random designer who happens to be online.”
Responsibilities
1. Creative Leadership and Direction
* Set and maintain creative standards for the team (layout, typography, motion, brand fit, polish).
* Translate messy briefs into clear direction designers can execute fast.
* Establish reusable systems: templates, component libraries, brand kits, best-practice examples.
2. Quality Control (Without becoming a bottleneck)
* Review work before it goes out: catch obvious errors and the subtle “this is technically fine but feels off.”
* Coach designers through feedback so quality improves over time (not just “fix it and move on”).
* Define what “great” looks like per client and per deliverable type.
3. Delivery Management inside the Team
* Triage incoming requests: simple vs complex, urgency, dependencies, and risk.
* Assign work to the right person based on skill, bandwidth, and client context.
* Unblock work fast (missing assets, unclear scope, conflicting feedback, shifting priorities).
* Communicate early when something is at risk and propose options (scope trims, phased delivery, alternates).
4. Client-Facing Collaboration (Light, but high impact)
* Join key client calls when needed: onboarding, brand alignment, escalations, quarterly reviews.
* Proactively spot gaps (brand inconsistency, missing guidelines, recurring request types) and fix them.
* Turn client feedback into better systems, not endless back-and-forth.
5. Team Leadership and Coaching
* Lead weekly team syncs: wins, blockers, priorities, and improvements.
* Run feedback loops: 1:1 coaching, skill development plans, targeted training.
* Maintain team morale and momentum while holding a high bar.
6. Process and Continuous Improvement
* Improve briefing quality through better questions, examples, and guardrails.
* Identify recurring friction (brief issues, QA issues, tool issues) and propose fixes.
* Collaborate with production/customer success on workflows, expectations, and escalation paths.
What You’ll Work On
* Web and landing page design (Figma)
* Marketing assets (ads, social, email, lead magnets)
* Brand systems (guidelines, templates, kits)
* Pitch decks and presentations
* Light motion direction (where relevant, depending on team focus)
What “Great” Looks Like (Success Metrics)
* High QA pass rate and fewer client revisions for “avoidable” issues.
* Predictable turnaround times and fewer late deliveries.
* Higher client satisfaction scores / fewer escalations.
* Designers improve month-over-month (quality + speed).
* Strong reuse: templates and systems reduce repeat work.
Requirements
Must-haves:
* 5+ years in design with 1–3+ years leading creatives (agency, subscription, or in-house).
* Technical Fluency: Adobe Suite (Photoshop, Illustrator, InDesign), Figma, and Canva.
* Communication: Strong English skills (spoken and written).
* Art Direction: Strong brand judgment, typography, composition, and art direction skills.
* Reviewer Mindset: Your feedback is specific, actionable, and fast.
* Calm Operator Energy: You keep quality high under load and manage multiple brands/projects at once.
Nice-to-haves:
* Experience in design subscriptions, high-volume studios, or production environments.
* Motion/video direction experience (After Effects, Premiere, etc.).
* Experience building scalable design systems or brand kits.
* Familiarity with project tools like Trello, Asana, or Jira.
Benefits
Compensation & Perks
* Monthly Rate: $1,100-2,000 USD (negotiable based on experience).
* Paid Time Off: 15 PTO days + 10 unpaid days + 2 sick days (after 6 months).
* Incentives: Performance bonuses, work anniversary gifts, and career growth.
* Flexibility: 100% permanent remote work with an async-friendly culture.
* Location: Must be locally based in Latin America (LATAM).