As an Account Manager, you will be at the forefront of client relationships, ensuring seamless execution and success of marketing campaigns.
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio growth: Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells.
* Client retention: One of the main responsibilities for this role is to ensure client's satisfaction so he keeps working with us.
Key Responsibilities
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
About Us
We are a marketing agency that offers white-label services to partner agencies. This allows them to resell our services as their own, guaranteeing excellence in delivery and strengthening their brands.
In 2024, we achieved a significant growth of 300%, reinforcing our commitment to exceptional results and successful partnerships. We work in over 70 niches, promoting a collaborative, dynamic, and team-focused environment with a focus on results.
We value people profoundly. We believe that a happy and motivated team is the key to delivering high-performance results. Our culture is guided by the motto 'Work Smart and Be Nice' – we combine intelligence in work with kindness in relationships, creating an environment where freedom and responsibility go hand-in-hand to drive professional and personal development.