Join to apply for the Atendente de SAC role at QIRH S.A. | Recursos Humanos .
This position is based in São Paulo, SP, and is part of a larger team focused on customer service and support.
Important Notice:
* Applying for this vacancy does not guarantee invitations for remote work opportunities.
* We do not hire from Baixada Santista (litoral de SP) or the interior of São Paulo.
* We hire only from São Paulo Capital, Grande ABCD, and other regions of Greater São Paulo.
We send invitations daily when candidates match open positions. We do not hire minors.
About the Role:
X4RH is seeking a highly motivated and customer-oriented SAC Agent to join our growing customer service team. This role is crucial as it is the primary contact point between our clients and the company. The ideal candidate should have excellent communication skills, problem-solving ability, and teamwork skills.
Main Responsibilities:
* Customer service: Handle calls, emails, or messages to resolve issues, inquiries, or doubts.
* Problem-solving: Find solutions to meet customer needs and ensure satisfaction.
* Record management: Document and monitor all customer interactions, ensuring data accuracy and organization.
* Internal communication: Collaborate with technical support, sales, and marketing teams to ensure effective customer service.
Requirements:
* Minimum education: High School (2nd grade)
* Experience: Less than 1 year is valued
Additional Benefits:
* Profit Sharing (PLR)
* Partnerships with educational institutions
* Career development plans
* Paid overtime
* Medical assistance
* Meal vouchers
* Childcare assistance
* Dental assistance
* Transportation vouchers
Employment details:
* Position level: Entry
* Type: Full-time, CLT
* Work schedule: Morning shifts
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