ResponsibilitiesStrong experience with SAP Enterprise Cloud Services, SAP S/4HANA, or SAP cloud landscapesSolid understanding of SAP Basis, infrastructure, cloud operations, and system architectureExperience in customer engagement, service management, or technical account managementKnowledge of ITIL-based service delivery and incident/problem/change managementStrong analytical, communication, and stakeholder management skillsAbility to manage multiple customers and priorities in a fast-paced cloud environment
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