We are a global technology company driving progress through industry-leading capabilities focused on Digital and Cloud.
Key Responsibilities
* Gather and document business requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations. This involves identifying gaps and opportunities for improvement using Salesforce functionalities.
* Business process analysis: Map, analyze, and optimize business processes to ensure alignment with organizational goals.
* Solution design & configuration: Collaborate closely with IT and stakeholders to design configure and implement Salesforce solutions that meet business requirements.
* Data analysis & reporting: Prepare technical reports dashboards and visualizations by collecting and analyzing business data and CRM trends.
* Testing & training: Conduct user acceptance testing UAT prepare training materials and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Stakeholder collaboration: Communicate clearly with business leaders project managers developers and end-users to ensure requirements are fully understood and solutions deliver maximum value.
Requirements:
* Bachelor's degree in Computer Science or related field
* Strong understanding of Salesforce functionality and implementation best practices
* Excellent communication and stakeholder management skills
* Ability to work collaboratively as part of a team
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
About Us:
We are committed to providing our employees with the tools and resources they need to succeed in their careers.