Job Description
Job Number:
Gerente de Contas (HOT0C5AH)
Work Locations
Tapestry Collection By Hilton - Almenat Rua Águas Marinhas, 553 Embu das Artes 06840-295
Responsabilidades
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Sales team
Qualificações e Competências
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field
O que é trabalhar para Hilton?
Hilton é a empresa global líder em hospitalidade, abrangendo o setor de alojamento desde luxuosos hotéis de serviço completo e resorts até suítes de estadia prolongada e hotéis de preço médio. Há quase um século, o Hilton oferece a viajantes de negócios e lazer a melhor experiência em acomodações, serviço, amenidades e valor. O Hilton dedica-se a continuar a tradição de proporcionar experiências excepcionais aos hóspedes nos seus centros globais de marcas. A nossa visão “preencher a terra com a luz e o calor da hospitalidade” unifica-nos como equipa para criar experiências de hospitalidade marcantes em todo o mundo a cada dia. E os nossos incríveis membros da equipa são o coração de tudo!
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