Our client, a leading global healthcare company, is seeking a Direct Procurement Business Process Analyst to support their Care Delivery (Clinical Operations) environment. This role will act as the Procure-to-Pay (P2P) Process Architect, responsible for improving current procurement operations while shaping the future global template for SAP S/4HANA.
The position has a dual focus on improving both current and future procurement operations: optimizing existing ("As-Is") procurement processes across clinics to enhance efficiency, compliance, and user experience, while also designing standardized future-state ("To-Be") processes that support a smooth ERP transition and enable clinical staff to spend more time on patient care rather than administrative activities.
You will partner closely with Procurement, Technology, Finance, and Clinical Operations, working independently to identify pain points, drive improvements, and support enterprise-wide transformation initiatives.
This is a contractual position, working in the client's preferred EU time-zone. The initial contract will go well into 2026
Key ResponsibilitiesDocument and analyze existing end-to-end P2P processes across clinics and regions using Signavio Identify inefficiencies, manual workarounds ("shadow IT"), and process deviations in legacy environmentsPerform root-cause analysis on recurring operational issues and user experience gapsDesign and implement quick-win improvements (e.g., master data cleanup, stock level standardization, manual Kanban approaches) ahead of ERP deploymentBenchmark processes against internal standards and industry best practicesTranslate current-state insights into a scalable global S/4HANA P2P templateDesign standardized L4/L5 process flows for requisitioning and inventory managementBalance global compliance requirements with practical usability for clinical environmentsEnsure future designs address root causes identified in current operationsMaintain accurate and up-to-date "As-Is" and "To-Be" documentationSupport Fit-to-Standard workshopsValidate clinical and inventory-related use cases during User Acceptance Testing (UAT)Assist with testing activities for process and system changesAct as the liaison between global/regional procurement teams and local clinical operationsFacilitate workshops with nurses, clinic administrators, and operational stakeholdersPromote process standardisation and explain its benefits for ERP readinessDevelop clear presentations, dashboards, and process documentation for leadership reviewsGuide operational teams through process changes to ensure adoption and sustained performanceAssess existing P2P controls and recommend improvements to strengthen compliance and risk mitigationSupport standardisation to ensure consistent policy adherence across clinics and regionsPartner with internal controls and audit teams to address findings and embed remediationIndependently lead P2P improvement initiatives from ideation through executionDefine objectives, timelines, and measurable outcomesBuild business cases, value assessments, and impact analysesTrack progress, manage risks, and ensure high-quality deliveryExecution of measurable process improvements in current environmentsHigh-quality Signavio documentation for both current and future statesReduction of process variations across clinicsImproved efficiency and reduced administrative burden for clinical staffStrong stakeholder alignment across Procurement, IT, Finance, and Operations.Requirements
3–5 years of experience in Procurement, Supply Chain, or Process Excellence Strong exposure to P2P / Procure-to-Pay processes, controls, and systemsExperience within Healthcare, Pharma, Clinical, or regulated environmentsExpert proficiency in Signavio (mandatory)Understanding of SAP MM / Inventory Management logic, applied pragmatically for non-technical usersStrong analytical and problem-solving skills with a continuous improvement mindsetExperience driving process improvement initiatives independentlyFamiliarity with Lean, Six Sigma, Kaizen, or similar methodologies (preferred)Ability to balance global standards with local operational realitiesStrong communication and stakeholder management skillsExperience working in complex, global organizationsLanguage: Advanced English required; additional languages are a plusTravel: Occasional travel up to 20%