Client Success Expert
We are seeking a skilled Client Success Manager to lead client relationships, primarily with chiropractic, dental, and medspa clinics.
This role integrates client communication, data-driven performance management, and collaboration with internal teams to ensure seamless operations.
* Serve as the primary point of contact for each clinic client.
* Establish daily communication via calls, emails, and texts, keeping clients informed before they need to inquire.
* Provide clear updates on campaign performance, next steps, and upcoming enhancements.
The ideal candidate possesses prior experience in sales or lead generation, excellent communication and organizational skills, ability to interpret data and turn insights into actionable decisions, proactive, solution-focused mindset, comfort working with multiple clients and priorities in a fast-paced environment, and a team player who collaborates well across departments.
This position requires strong interpersonal and analytical skills, with a focus on building trust with clients and driving business growth through strategic partnerships.