Transforming Businesses with Salesforce Expertise
We are on a mission to drive progress through industry-leading capabilities focused on Digital, Engineering, and Cloud.
An exceptional opportunity has arisen for a talented Salesforce Business Analyst to join our team and advance the world of technology through innovation and creativity.
Key Responsibilities:
* Gathering Requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Process Analysis: Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Solution Design & Configuration: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Data Analysis & Reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Testing & Training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Stakeholder Collaboration: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Continuous Improvement: Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Requirements:
* Proven expertise in Salesforce Sales cloud, Quote, Order and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
This role offers a unique blend of challenge and opportunity for professional growth. You will be working with a talented team of professionals who share your passion for delivering exceptional results.
Others:
A competitive compensation package, comprehensive benefits, and opportunities for career advancement await the successful candidate.