Operations Management Specialist
This position is centered around managing a jewelry brand's multi-channel operations as an Operations Manager. The ideal candidate will excel in a structured environment, possess excellent communication skills, and be meticulous.
* Establish clear operating systems across the business.
* Oversee daily operations for both wholesale and e-commerce channels.
* Ensure order flow, inventory, and fulfillment processes are executed with precision.
* Manage 3PL and shipping logistics to guarantee accuracy and timeliness.
* Maintain Shopify and wholesale platforms (products, pricing, SKUs, inventory).
* Create and update SOPs for consistent, repeatable execution.
* Own and manage the Asana board - tasks assigned, tracked, completed.
* Monitor key operational metrics (order accuracy, timelines, inventory health).
* Ensure the team and vendors adhere to operational standards.