This role specializes in serving as the primary liaison between Technology and specific business areas. The primary responsibilities include identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. The ideal candidate will have skills in communication and stakeholder management, data analytics and reporting, data cleaning, structuring, and management, capacity management and prioritization, business/insurance acumen, and IT processes and systems. The position involves recommending solutions or improvements to business processes that can be achieved through new technology or alternative uses of existing technology. Key Responsibilities: