Servicenow ITOM Expert
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* A key requirement for this role is to create and implement IT operations management solutions using ServiceNow.
* The ideal candidate will have a solid understanding of infrastructure domains, including servers, networks, and applications.
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Key responsibilities include designing and implementing scalable IT operations solutions aligned with enterprise needs. This involves collaborating with business and technical stakeholders to ensure IT operations capabilities meet organizational objectives.
Technical Requirements:
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* Minimum 6 years of experience in implementing and supporting Servicenow ITOM modules, especially Discovery, CMDB, and Event Management.
* Strong knowledge of Servicenow database schema, tables, and data modeling.
* Expertise in developing and managing scheduled jobs, events, and automated triggers within Servicenow.
* Familiarity with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.