Job Summary:
We are seeking an experienced IT Support Specialist to provide technical assistance and troubleshooting services.
Key Responsibilities:
* Providing on-site technical support
* Troubleshooting complex technical issues
* Assisting with new technologies implementation
* Collaborating with cross-functional teams
* Developing technical documentation
Requirements:
* 3-5 years of experience in IT infrastructure support
* Strong understanding of networking fundamentals
* Knowledge of data center infrastructure management applications
* Experience with ITSM tools
* Excellent communication and problem-solving skills
A collaborative work environment that fosters technical expertise and customer success.