We're seeking a seasoned scheduler to manage our 24/7 scheduling coverage, ensuring seamless care coordination and client satisfaction.
About the Role
As a scheduler, you'll be responsible for:
* Managing inbound and outbound requests from caregivers, clients, and agencies
* Ensuring continuous client coverage by managing caregiver schedules, call-outs, and no-shows
* Handling scheduling calls and texts from various stakeholders using scheduling and EMR systems
This role requires strong problem-solving skills, the ability to resolve urgent scheduling conflicts, and experience working with U.S.-based teams in a fully remote setup.
Familiarity with EMR/scheduling systems and technical savviness are essential for success in this position.