Senior IT Operations Developer
Are you an experienced IT operations expert looking for a new challenge?
This role is ideal for someone who has in-depth technical expertise across infrastructure domains and can troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs. The right candidate will have strong technical knowledge of servers, networks, applications, and database management systems.
About the Role:
We are seeking a highly skilled ServiceNow ITOM developer to join our team. As a Senior IT Operations Developer, you will be responsible for designing and implementing ITOM solutions using ServiceNow, configuring and maintaining core ServiceNow ITOM modules, collaborating with business and technical stakeholders to align IT operations capabilities with organizational objectives, and continuously enhancing the ServiceNow platform to ensure performance, scalability, and reliability.
Key Responsibilities:
* Design and implement ITOM solutions using ServiceNow
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management
* Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives
* Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability
Required Skills & Experience:
We are looking for someone with a strong understanding of ServiceNow CMDB structure and Event Correlation Rules, as well as solid grasp of server, network, and application architecture. The ideal candidate will also have experience with the ServiceNow database schema, tables, and data modeling, and be proficient in Performance Analytics, email notification design, and managing complex data workflows. Additionally, they should have expertise in using transform maps, data sources, and scripts for effective data import and integration, and be skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow. Finally, experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches is essential.