Senior Business Technical Services Analyst PL/SQL
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We are looking for a Business Technical Service Analyst to be part of our team. This role involves establishing positive relationships with clients, understanding their business objectives and expectations, and providing technical support and services.
The successful candidate will have relevant experience in client-facing roles, Oracle Database, and PL/SQL development, as well as experience in requirements gathering, technical design, and presentation.
This is an excellent opportunity for professional growth and development, working with a global organization that processes billions of card transactions each year.
Key Responsibilities:
* Establish and maintain long-term relationships with clients
* Evaluate client business requirements and provide guidance on standard solutions
* Convert client business requirements into detailed technical specifications
* Maintain knowledge of critical business impact issues from Service Desk
* Assist with document maintenance and updates to client system environments
* Participate in release management and ensure code releases do not negatively impact client operations
Minimum Qualifications:
* Bachelor's degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and technical presentation
* Advanced English level for speaking, listening, and writing
We recognize the importance of innovation and transformation in an inclusive and safe work environment. We strongly encourage people with disabilities to apply for this role.