Account Management Position Overview
Job Description:
We are seeking a skilled Account Manager to join our team. This role is responsible for building and maintaining strong, positive client relationships through clear communication and reliable service.
Main Objectives:
* Client Collaboration and Project Oversight:
o Work with clients to understand their marketing goals. Translate those goals into clear, actionable tasks and hand them off to the team to assign tasks and keep things moving internally.
* Review final deliverables before submission to ensure they align with client expectations and goals.
* Serve as the main point of contact for clients, providing regular updates, addressing concerns, and delivering exceptional customer service throughout the project lifecycle.
Key Responsibilities:
* Manage meetings with clients to share deliverables and review progress together.
* Build and maintain strong relationships with clients and industry contacts, using these connections to strengthen collaboration, improve outcomes, and contribute to long-term success.
Requirements:
* Strong communication skills to clearly explain timelines, manage expectations, and present deliverables in a way that builds trust.
* Able to balance meetings, client communication, and planning without losing sight of deliverable deadlines.
* Skilled at reading situations, navigating client personalities, and staying calm and professional, even under pressure.
Benefits:
* Competitive compensation package.
* Ongoing training and development opportunities.
Reporting Relationship:
* This role reports to the Senior Account Manager.